Shipping Policy

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. Once your order has been processed, you will receive a confirmation email with shipping details.

Orders placed during high-demand periods may require additional processing time.

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2. Shipping Methods & Delivery Time

We offer standard and expedited shipping options depending on your location. Estimated delivery times:

• Standard Shipping: 5–10 business days
• Express Shipping: 2–5 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

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3. Shipping Costs

Shipping costs are calculated at checkout based on:

• Destination
• Selected shipping method
• Order weight and size

Any applicable shipping fees will be clearly displayed before completing your purchase.

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4. International Shipping

We ship worldwide where permitted by law.

International customers are responsible for:

• Customs duties
• Import taxes
• Local handling fees

These charges are determined by your local customs authority and are not included in the product price unless stated otherwise.

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5. Tracking Information

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear in the carrier’s system.

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6. Delivery Issues

We are not responsible for delays caused by:

• Incorrect shipping address provided at checkout
• Failed delivery attempts
• Customs clearance delays
• Carrier service disruptions

If a package is returned due to an incorrect address, the customer may be responsible for reshipping costs.

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7. Lost or Damaged Items

If your order arrives damaged or is lost in transit:

• Contact us within 7 days of delivery (or expected delivery date).
• Provide photos of damaged packaging and items if applicable.

We will investigate with the shipping carrier and provide a replacement or refund when appropriate.

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8. Address Changes

Address modifications must be requested within 24 hours of placing the order. Once the order has been shipped, we cannot guarantee changes can be made.

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9. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. Continued use of our website constitutes acceptance of any changes.